Privacy policy

Overview

This Privacy Policy explains how ShippingTrail ("we," "us") collects, uses, and protects information when you visit our store or purchase our products. By using our store, you agree to the practices described here.

Information we collect

  • Information you provide: name, email address, billing details, and company information you enter when placing an order or contacting us.
  • Information collected automatically: basic device and usage data (such as IP address, browser type, and pages viewed) via cookies and similar technologies, to operate and improve the store.
  • Order information: products purchased, order value, and payment/invoice status.

We do not collect more personal information than we need to process your order and support you.

How we use your information

  • To process orders, deliver products, and provide support.
  • To send order-related and, where you've opted in, occasional product communications.
  • To operate, secure, and improve our store.
  • To meet legal, tax, and accounting obligations.

Sharing your information

We don't sell your personal information. We share it only with service providers who help us run the store (for example, our e-commerce platform Shopify, and payment or invoicing providers), and only as needed to provide the service, or where required by law.

Cookies

Our store uses cookies to keep the site functioning and to understand usage. You can control cookies through your browser settings; disabling some cookies may affect how the store works.

Data retention

We keep order and account information for as long as needed to provide the service and to comply with legal, tax, and accounting requirements, then delete or anonymize it.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, or to object to certain processing. To exercise these rights, email support@shippingtrail.com. We may need to verify your identity before responding.

Changes

We may update this policy from time to time. The version posted on the store applies to your visit. Material changes take effect when posted.

Contact

Questions about this policy or your data? Contact us at support@shippingtrail.com.